Reasons Why Medical Courier Services Are High

Demand for courier facilities has continued to increase in recent years due to rapid industrial growth and high competition in the business world, thus growing demand for couriers. The scenario in the healthcare industry is no different but the reasons behind this high demand are something you should definitely want to know. People involved in the medical sector – be it pharmacy, hospital, nursing center, or pathological lab genuinely understands the significance of this service. They are the ones who feel that a reliable and efficient courier agency can actually save many lives. Transporting life-saving drugs, medical equipment and organs are the three crucial responsibilities of every company.

Here are the 5 key reasons why courier services are demanded highly by the healthcare sector:

#1 Fast delivery

Almost all the courier companies provide same-day delivery service when it comes to medical equipment, drugs or organs. They completely realize the urgency of delivering these items on time. Hence, they make sure that the speed of their delivery is the fastest in these cases. It is the duty of every service provider to transport the medical supplies at their destination as fast as possible.

#2 Efficient and experienced

The companies have the most efficient and trained staff with long years of experience. Their expertise and superior skill make sure that your medical deliverables will reach the right place at the right time without any hassle. In addition to this, they take immense care while packaging and moving the products because they genuinely know their importance to their customers.

#3 Transportation facility and vehicle used

Courier transport companies give special attention to the types of vehicles used for transporting medical equipment or organs. They make sure that medications, organs are kept refrigerated, and they also keep monitoring and controlling the temperature inside the vehicle. The supplies are preserved very carefully so that they reach the destination in perfect condition.

#4 Trustworthy Service

Having access to a reliable delivery support anytime and anywhere is most important. At times of medical emergencies, the services agencies should not only be readily available on call but should be able to deliver the equipment and organs promptly within the required time frame.

#5 Smooth Communication 24*7

Since courier and delivery companies are dealing with life-saving equipment, drugs, and organs every day, their mode of communication is very efficient. Their customer support is reachable all throughout the day and night and the order can be easily tracked by the hospitals, pharmacies, and family of the patients. They keep getting updates of the deliverables via email, phone, app, and website.

Thus, to conclude the healthcare industry is completely dependent on the courier and dispatch services for the timely delivery of the essential medical kits, equipment, and organs. To earn the trust of the industry, the quality of service should be top-notch.

Tips for Finding the Right Concierge Service

You may be on the lookout of a concierge service. If so, our tips can help you look for a concierge service that can satisfy the unique needs of your property. Read on to find out details about the three tips.

1. Professionalism and reliability

With a professional, reliable concierge service, you can get a competitive edge and raise the marketability of your property. Moreover, it can create a great first impression when the visitors will enter your property. Therefore, you should make sure that you look for the right service that can greet your employees, guests, residents and tenants. Keep in mind that you won’t have a million chances to create a great impression.

So, what question should you ask before you hire a service? The question should be about the type of service you and your valued customers will get. Some providers offer only basic services like package handling. On the other hand, some offer a host of services like time saving chores and event planning, to name a few. So, it’s a good idea to opt for the service that can meet all your needs.

2. Training practices

Remember: any service company is as good as the employees it has. As a matter of fact, the concierge will act like the main feature of your property. Therefore, it’s your responsibility to ensure that your building is safe with the company. It’s better to ask questions regarding the pre-employment screening and the interview process.

Aside from reliability, friendliness and experience make sure your provider has impressive communication skills. They should send a notice in a timely fashion. If possible, ask about other services that they may be offering.

Although some service providers train new employees, continuous training is also important so that the employees can develop their skills.

Lastly, find out about the employee retention rate of the provider. It’s important to keep a friendly face. As a matter of fact, if the concierge company retains its employees, it will have a great impact on you, your clients as well as your building. And that’s what every business wants.

3. Check references

Reputation is the most important thing for any business. Therefore, it’s important that you always fulfill your promises. The reputation of a company is based on a number of things. The same is true about the concierge industry. Checking the references of a company is a good idea to find out if they have a reliable staff. Apart from this, you may want to find out about the policies of the service provider as well. Once you have checked the references, it will be easier for you to confirm if the company is reliable or not.

In short, a good concierge service can improve your property and help you keep your tenants for a longer period of time. Therefore, it’s important that you opt for a provider who has good reputation and higher service quality. You don’t want a company with average service quality.

Compliance with Export Control Shortened – The Problem

Dealing with international customers or are you a supplier of goods or parts from foreign vendors?

Then, this might interest you.

For a period, the stricter regulations under the US Department of Commerce, State, and Treasury have sent jitters to various companies. There’s no substantial reason to become non-compliant with the export regulations at all. Since the steps are taken for national interest, the vested interests would definitely find it unruly. But, the common citizenry applauds the state for taking such robust measures against perpetrators and traitors.

The ever-changing norms of export regulations are a cause of worry for the international trading community, especially the exporters. However, the different state departments are working on the way to remove the bottlenecks and ensuring seamless movement through the procedures. If you turn a blind eye to the procedures, then you may fall into a legal soup for violations, which has serious penalties amounting to rigorous imprisonment and monetary fines. The disrepute is an added burden to that.

In all, the trouble can be cut short in the midway. Generally, the ECCN classification involves several steps, such as consulting the Export Control Officer, developing superior knowledge about the product/service as well as export control regulations. If this wasn’t a phenomenal problem in itself, determining an item under ITAR or EAR would literally break anyone down. Quite not a feasible idea, isn’t it? Not only it’s time-consuming, but hampering the way business functions or functioned till date.

It’s appalling to see that some businesses have no qualms about it, leaving it to their fate as it is, instead of complying with the regulations. But, the delirium prevails elsewhere. Thankfully, the introduction of automated systems to identify products and determine the export license has benefited the businesses.

Trade compliance solutions through Automated Searches

Consistency is the key. Yes, it’s not a proverb in this context. A company, with its individual control program for exports, should ascertain consistency in the procedures. Otherwise, any dereliction would lead to severe penalization from the authorities. Similar it goes for the ITAR compliance measures. The problems of the Middle East are known to everyone, therefore, the magnified evaluation of exports to those countries is nothing new at all.

Eventually, the software vendors would get all the credit for offering superior software solutions with automated search options. Whether it is for identifying an article/item for export or checking out the trade partner’s credentials against restricted party lists, the software-enabled systems allow seamless functioning within an enterprise.

While the means of ECCN and HTS classification has been made available, it is of utmost importance that the searches are based on real-time and matching up to the standard requirement at the offices. For example, any business may tag a software with a dummy tool, only after witnessing that it’s too slow for bulk searches.

The reputable consulting companies, which offer trade compliance solutions and have industry experts in their core team would address issues of all kinds, even the petite ones with sheer experience. As a result, you have an advantage of preventing the problem at its start.

Fred Danny has written several articles about the ECCN classification software and trade compliance solutions. He highlights about ITAR compliance measures and web-based solutions for small and mid-sized businesses. With all definitions of ECCN/UML and HTS classification, a user finds it easy to identify a product/technology for export requirements.

Business Tools To Help Understand How Employees Feel

One of my favorite articles is about the technology available to make a business more productive.. The idea is ingenious, and while candidly, my team hasn’t used it, it’s certainly something to consider at some point down the line.

The best business teams operate with employees that are working at their optimum level. There have been countless books and articles written about leadership theory and management, and a lot of what is out there is excellent. But, technology is now part of the picture. According to TINYpulse, here’s what this tool is about:

TINYpulse discovers how your employees are feeling, and performing

Measure how happy, frustrated, or burnt-out your employees are, and gain real time employee feedback to create a company culture you can be proud of.

When I discovered it, admittedly, I was intrigued. According to their website, over 1,000 companies use their product, including Michelin, HubSpot, Deloitte and Capital One. An additional plus for them is that they have created a team culture where they donate their time to the company’s community, their product to nonprofits and also a portion of their profits to charitable organizations.

Product Metrics

The TINYpulse products allow businesses and nonprofits to understand employee engagement during the entire continuum of a team member’s presence in their organization.

Onboarding:Using the tool, organizations can understand how new team members are integrating into the business and their roles.

Recognition: The product helps groups to create a culture of peer-to-peer recognition, which in turn helps build morale and performance.

Exit: Businesses and nonprofits have the opportunity to learn the reasons why team members leave, and because of the knowledge gained, organizations can see how to retain top performers.

Performance: The tool allows managers to monitor and coach their teams to higher levels of performance potential.

How TINYpulse Works

Most managers know that employee surveys are old and tired. In fact, many small to medium businesses don’t even use them because they don’t provide managers critical information on an ongoing basis. Surveys are merely a snapshot of a moment. The TINYpulse team understood this and decided to create a product that was not static but rather dynamic and ongoing. In addition, they developed a tool that sought to revolutionize surveys from work teams.

In doing their research, they learned that listening was one component of high-performing teams, but there was something else that was missing from the equation, which was recognition and appreciation. People need to feel that their work is valued and that they’re part of something bigger than just themselves.

To accomplish these lofty goals, TINYpulse recognized that they had to capture the totality of the employee experience, from the moment team members first entered the group to the time that each left the organization and everything in between.

If you want to gain more insights about your team, TINYpulse may be something for you to consider for your organization and your team.

Tips for Choosing Reliable Courier Service Providers for Your Business

In today’s world, high-quality production and efficient employees are not enough to survive the hard-hitting business atmosphere. Home business is the fastest in terms of shipping final goods. The faster your products reach the market, the higher will be your profit margin. Hence, depending solely on the company’s labor resources for either transporting the raw materials or distributing the final products would not be a smart decision to pursue by any production manager.

Entrusting the job of delivering your goods to a courier service provider will not only make sure a hassle-free production but will also help you concentrate only on the core manufacturing processes. However, before you select any random courier service provider for business deliveries, make sure that the particular vendor is your correct choice. But how?

Here are 4 necessary factors to consider before moving forward with any courier service provider:

#1 Availability on a single call

If your service provider sets restrictions on its availabilities for picking your parcels or items, then you need to say no and start seeking a better option. A reliable courier company is one who is readily accessible 24*7 and has several local delivery branches. If it has an efficient chain of agents then you can rest assured that you will have on-time delivery of your products.

#2 Know the weight limit in advance

Most of the times service providers do not clarify the maximum weight of parcels they can deliver. This creates a lot of confusion at the time of packaging and final delivery. Thus, one should clarify the limitation of the package weight before signing the final agreement.

#3 Ability to track your delivery

Since time management is the most dominant factor in the process of production, any kind of delay and lack of access to delivery updates are completely unacceptable. As the customer, you should be able to get minute-to-minute updates of your parcels. Tracking your delivery via app, website, email or phone will help you know the exact time when your product will be delivered.

#4 Get insurance for your package

Insuring your deliverables is must to ensure that even in worst case if your package is damaged, is misplaced or goes missing, you can claim for the loss. Also, as soon as a company provides insurance for your package, its accountability towards you is ensured and you know that your products are now in safe hands.

In this tough competitive business world, managing everything single-handedly starting from purchasing raw material, manufacturing goods to delivering the final commodities is near to impossible. According to business experts, managers should delegate the task of transporting their final products to a courier company and focus on other important business functions. However, one needs to compare and evaluate first to pick the best service provider for his business.

Steps to process new products..

1. Idea Generation (Concept)..

The new product development process begins with ideas or concepts. Where do new ideas come from? They can come from employees, vendors, current and potential customers, management, competitors, and yes, family and friends.

ACTION: The Product Development team should have and/or establish a system to capture all of the ideas and score the concepts based on the company’s interests.

2. Idea Screening…

Step 2 is idea screening. This step is part of the process to screen the “yes” and “no’s”. This process is important to reduce the concepts and choose the decent ones. The process could take a few days or weeks, depending on the company and the approval review. The concepts chosen are those the company feel will turn into profitable services or products.

ACTION: What happens to the concepts not chosen? They should be stored for possible future opportunities. A company should never throw out ideas; they may be valuable later or for a future customer.

3. Development and Testing of the Concept

The “yes” products move to the development and testing stage. What is the target market, this will determine what concept is developed and tested.

Developing the concept:

For example, if the concept is a widget – is your target market singles; married couples; seniors, etc. If not identified, it will be hard to test and present your business case.

The concepts should be decided to be meaningful. In the next sub-stage, concepts are tested.

Testing the concept:

To test, your target customers must be identified. The potential customers can test a concept many ways, a picture of the product, a physical product test, and use of the product. During the testing, several questions should be asked; including – is there a consumer need or want?

ACTION: Know your customer needs to get accurate testing results of the product.

4. Development of Marketing Strategy

Step 4 is where the team will design a marketing strategy to introduce the product/service to the market. The marketing strategy should be carefully thought out and will work with other teams on costs, resources and timelines:

a) Who is the target market, expected sales and market share and the return on investment/profit forecasted for 1-5 years.

b) Short term plan for the product/service – price (several financial models may be made to price test), budget (include research, launch costs, staffing costs) for the first year.

c) Long term for the product/service – sales, profit expectations, and possible exit.

New Technology Changes How You Can Do Business

I love technology, and we feel lucky to be able to live when most of us experience great technological evolution. For instance, we have cars that are out on our streets driving themselves. We have incredible advances in medicine and have eradicated diseases. And, as the U.S. shifts from government to public and private partnerships, I’m sure that we’re going to see incredible achievements in the space industry as humanity seeks to create a society that will thrive beyond the boundaries of Earth. The success of the reusable rocket by SpaceXin 2017 is a step in the right direction. However, technology can also be straightforward and affect our daily lives and businesses.

Zoom Room

In my company, one of the technologies that have fundamentally shifted how my team, client and our vendors relate to each other and work is Zoom. Zoom is one of the top video and web conferencing platforms on the market.

I love the technology because my team is spread out across the U.S. and even in Europe. Every single week we’re getting online with prescheduled or unscheduled Zoom meetings in our conference room, which we now call the Zoom room. People can join us at a moment’s notice from anywhere they have internet access using their desktops, tablets or smartphones.

OWL Labs

After using Zoom for a couple of months, we went one further for one-touch conferencing, which is supported by OWL Lab 360 degree camera and microphone. What does that mean? It means that attending one of our video conferences is a much more dynamic experience.

Instead of seeing a flat look into the conference room, which is not only dull but can have people outside of the Zoom room miss subtle body language or even missed discussion points, the OWL Lab camera and microphone follows the speaker. That means that the moment someone begins to speak, the camera and microphone immediately rotate and focus on that individual, making the discussion much more animated and dynamic. If you want to see what we’re doing and how it works, take a look at the OWL Labs experience.

What People Are Saying

Our team loves the technology, and everyone is pleased to get on a conference call because it is the next best thing to having people actually in the same room. In addition, the technology is regularly used for screen shares, and productivity has increased exponentially.

However, as an entrepreneur and businessman, one of the best compliments we’ve received come from our clients and partners. Quite simply, they’ve been wowed, and we’re always getting new comments about how “forward thinking,” “ingenious” and “practical” we are in our use of technology.

I’m a big believer that you have to embrace all of the resources at your disposal and in the modern era, that includes technology. One of the best things you can do for yourself and your business is to embrace technology, even something as simple as the platforms you use for video conferencing.

Deep in the Weeds With Set Aside Letters….

In this article we will peel back the onion on Set Aside Letters (SAL) issued by banks in connection with construction loans….. What are they, when they are useful and when are they not?

Here is the essence of such documents:

“The agreement covering the project will provide that the funds in said impound account are… to be disbursed for payment of the (Name of Project) mentioned above and only after (Bank) has satisfied itself that the work paid for has actually been performed… In the event (Borrower) fails to complete the project described herein… all funds remaining in said impound account shall be immediately available to Surety to complete and pay the costs of said project, and in such event, (Borrower) waives any claim or interest in the remaining funds. Surety shall not in any way be obligated to repay said funds so used to (Bank).

This is an irrevocable commitment of funds which is not subject to recall or offset by (Bank).”

Pretty interesting! This letter / agreement keeps the loan in play to fund the completion of the project – even if the borrower (bank customer) fails / defaults.

When Are Set Aside Letters Used?

These documents are a common underwriting requirement when a Site or Subdivision Bond is issued by a surety. If the bond applicant (who is also the developer and borrower) is relying on a construction loan to fund the bonded work, the SAL protects the surety by providing funds for the completion of the work in the event of a default.

What a great idea. So why don’t we use these on everything? Let’s look at another example.

Commercial Projects

The project owner hires a bonded contractor and a bank loan will fund the project. The bank needs a guarantee that the asset / project (which backs the loan) will be built as intended. A Performance and Payment bond accomplishes this and assures there will be no Mechanics Liens against the property for unpaid bills. These two aspects benefit the project owner and the lender. Keep in mind, in a borrower default situation, the bank becomes the new owner of the project.

It is common for the bank to stipulate that a bonded contractor is used for the project, and they may want to be a named beneficiary on the P&P bond – accomplished by issuing a Dual Obligee Rider. Should a smart underwriter also require a SAL from the lender?

On Commercial projects, the normal practice is to NOT obtain a SAL from the lender. Why not? What’s different about this?

a. The bank is a secured lender

b. The bank can subrogate against the borrower’s assets

c. The Dual Obligee Rider serves a similar purpose to the SAL

a. and b. are true, but the answer is c.

Welcome to the Weeds

We’re going in now. The Dual Obligee Rider adds the lender as a beneficiary with all the rights and obligations of the obligee named on the bond (the project owner). And what are they? Obviously they are entitled to make a performance claim and have the project delivered as indicated in the contract.

The named obligee also has obligations, one of the most primary is to PAY the builder. Important: The obligee is prohibited from making a performance claim if they have failed to pay the contractor.

Therefore, when the bank is included under a Dual Obligee Rider, they accept the benefits and obligations. If the borrower defaults, the lender cannot make a bond claim unless they continue to pay the construction loan to the surety. (Now the bank owns the project and the surety has become the contractor.)


Is this starting to make sense? When a borrower defaults on a commercial project, a lender included by Dual Obligee Rider cannot make a claim unless they continue to pay the project funds to the surety.

Deeper Weeds

On Site and Subdivision there is a unique risk – the lender can take a free ride on the surety by having the bonding company pay out of pocket to complete the project.

Site and Sub-D bonds have the local municipality as obligee, not the bank. The bank doesn’t want a Dual Obligee Rider because they automatically receive a financial benefit if the municipality makes a bond claim to demand completion. If the borrower has defaulted, the bank has the opportunity to withhold the balance of the loan (the borrower is gone), and watch the surety pay to complete a project they now own. And they were not even the bond claimant…

An easy way to get a winning banner exhibition stand

Banner stands make your marketing and advertising great and can be used in all types of events to create awareness. The banners are ideal for exhibitions, especially because they are affordable and functional in every sense. To make them work for your business, you only need to make sure that you pay attention to the design and setup. Remember that first impression does matter, hence you should design a banner that is a winner for your events and goals for the same.

Get the right exhibition banner stand. They are versatile and affordable and you can also find them in all sizes. Choose what you feel will work for your needs and choose configurations that give you an easy time assembling and disassembling, transporting and storing as well. Know your options and their advantages and make your selection or let the professionals help you make the right choice. If you can’t find something you like, then you can get bespoke stand solutions for a stand that is unique to you.

Place marketing message carefully. Exhibition banner stands come with a printed panel and this is where your message will appear. It is advisable that the message appears at the top third area. It should be sizeable enough and easy to read and understand. If any images are used, ensure that they are big enough and in high resolution as well. Images should be relevant to your brand and message. Let the banner look as professional as possible and balanced without being too wordy and complex; it is the only way people will take time to read and actually get the message you are passing across.

Take advantage of light and height. Your exhibition venue will offer you a height allowance and you should maximize it as much as you can. If you have this kind of allowance then you can go for exhibition banner stands that take up most of the space for you to be more noticeable. The higher you go the more attention you get. You can use hanging structures to set yourself apart and you can also add lighting to highlight the marketing message and brand. Height and light are a sure way of proper visibility for your brand, especially considering that exhibition halls lack adequate light and can be dark.

Proof read and take care of all errors. Nothing can be worse than to have a banner stand that has spelling, grammar and punctuation errors; it can rob your brand of credibility. When designing therefore, ensure that you thoroughly check that it contains no mistakes or errors whatsoever. You should actually run the checks before printing is done so you do not end up looking unprofessional and incompetent. It is also important that you make sure all important information is included in the print so readers grasp every important detail.

Top Business Trends that Always Remember

As you know, we live in an environment where it’s “blink,” and you missed it….. Still, there’s always an urgent need to keep on top of what is happening so that you can stay ahead in business. I own several companies and, candidly, I don’t think there’s a single day I’m not thinking about how to make things better and improve our competitive advantage in our industries.

A couple of days ago I read an article about a luxury yacht company that had been in business for generations, and although they had client orders on hand, in the tens of millions of dollars, they fired everyone and shuddered their doors. They were hemorrhaging money and not paying attention to the changing winds.

The reality is that I can sit here today and write what you want to be looking for in business trends and then a year from now, write the same sort of article with different ideas to keep an eye on as business and society evolve. Still, there are some areas that I think will remain constant and you should pay attention to in your company.

Always Pay Extra Attention to Millennials

For decades and decades, the “darling” of generations were the Baby Boomers because of their sheer size and buying power. As the Boomers are now seniors, the same can be said about Millennials. They will be, and already are, a force for years to come and they are the first generation that is pure digital natives. Your products and services should be marketed to them and how they think. By 2020, Millennials will have an estimated $1.4 trillion in spending power.

Get Comfortable With AI, IoT, and ML

What used to be buzzwords such as AI, IoT, and ML, are not anymore. They are not the future; they are the present. Most of you know about AI (Artificial intelligence), IoT (Internet of Things), but maybe you have not heard about ML (Machine Learning). Machine learning is when computers do things without being programmed to do it because they are learning it for themselves. Through machine learning, we are given self-driving cars, excellent web search tools, practical speech recognition programs and a host of other platforms. As technology evolves, all of these elements will play a more substantial part in life and business.

Remote Workforce

I have a preference for my team to be onsite, but for some functions and aspects of our work, these elements are outsourced. Currently 40% plus of American workers are doing some work remotely, without having to be present at their place of business all the time. This trend creates demand for adequately training remote employees through video conferencing platforms, especially for social media and programming positions. All that is required is a computer and Internet.

Get Past the Clutter

The way you brand your business is essential. People are drowning in data and information, and you have to be able to cut to the chase immediately. Branding, which encompasses the name, logo, etc., creates instant identification. With excellent branding, you are perceived as an authority, successful and trustworthy because you pay attention to the details. Also it makes prospecting easier. Customers find you. You can hire better talent. Candidates seek you out rather than looking to apply for a position with an unknown company. Because of branding, it is easier to create more businesses under the same name.

Opportunity Exists in Buying Businesses

There are more businesses for sale due to the retirement of the Baby Boomer and Millennials will be buying them and then reinventing the companies they buy. Keep an eye out for your competition because there’s always an opportunity in looking to buy an existing competitor. For instance, you can buy their entire client base, or perhaps they’ve excelled in e-commerce, and you’re able to bring that into your portfolio. I’ve successfully purchased some of my competitors, and it’s only helped my businesses grow.